Decision Support in Production Process


Knowledge management is the systematic management of an organization's knowledge assets for the purpose of creating value and meeting tactical & strategic requirements; it consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge.

Knowledge management (KM) therefore implies a strong tie to organizational goals and strategy, and it involves the management of knowledge that is useful for some purpose and which creates value for the organization.

Expanding upon the previous knowledge management definition, KM involves the understanding of:

Where and in what forms knowledge exists; what the organization needs to know; how to promote a culture conducive to learning, sharing, and knowledge creation; how to make the right knowledge available to the right people at the right time; how to best generate or acquire new relevant knowledge; how to manage all of these factors so as to enhance performance in light of the organization's strategic goals and short term opportunities and threats.

KM must therefore create/provide the right tools, people, knowledge, structures (teams, etc.), culture, etc. so as to enhance learning; it must understand the value and applications of the new knowledge created; it must store this knowledge and make it readily available for the right people at the right time; and it must continuously assess, apply, refine, and remove organizational knowledge in conjunction with concrete long and short term factors.

Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge.


Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings. These threats, or risks, could stem from a wide variety of sources, including financial uncertainty, legal liabilities, strategic management errors, accidents and natural disasters. IT security threats and data-related risks, and the risk management strategies to alleviate them, have become a top priority for digitized companies. As a result, a risk management plan increasingly includes companies' processes for identifying and controlling threats to its digital assets, including proprietary corporate data, a customer's personally identifiable information and intellectual property.


The ISO recommended the following target areas, or principles, should be part of the overall risk management process:


·         The process should create value for the organization.


·         It should be an integral part of the overall organizational process.


·         It should factor into the company's overall decision-making process.


·         It must explicitly address any uncertainty.


·         It should be systematic and structured.


·         It should be based on the best available information.


·         It should be tailored to the project.


·         It must take into account human factors, including potential errors.


·         It should be transparent and all-inclusive.


·         It should be adaptable to change.


·         It should be continuously monitored and improved upon.


The ISO standards and others like it have been developed worldwide to help organizations systematically implement risk management best practices. The ultimate goal for these standards is to establish common frameworks and processes to effectively implement risk management strategies.


These standards are often recognized by international regulatory bodies, or by target industry groups. They are also regularly supplemented and updated to reflect rapidly changing sources of business risk. Although following these standards is usually voluntary, adherence may be required by industry regulators or through business contracts.

Why organization and staff must improve their processes ? Continuous improvement is permanent and inexhaustible effort , to change the theory and practice managers and employees

 Continuous improvement is a shift that increase the efficiency and adequacy of an organization to achieve the quality and focused objectives .

Process definition:

Process refers to a series of interconnected activities

Or a set of elements that perform or achieve a particular purpose missions have been designed and built with known quantities .

The process started with a specific task and also ends with a specific task .

Some ways to improve processes

Participative management system

Documentation Processes

The use of IT technology

Customer surveys

Adornment 5S workplace

internal audit

Statistical techniques

Given the problems that organizations define and optimize their processes . Nadine mission that is due to the extensive experience of its experts can help managers and craftsmen to improve their processes

OUR Mission:

Nadine specialized team

with Identifying and checking  the status of the organization 

Provide updated procedures to facilitate the circulation of Operations.

Our working definition is that an internal Processes any individual/group which serves internal clients in an advisory capacity, including:

Bringing a specialized management consulting expertise to improve the performance of the company/organization

Working within the corporate structure to resolve business issues and implement solutions in organizational effectiveness/development, strategic planning or process improvement

Serving as a change agent, coach, educator or facilitator within your company

Supporting internal clients in a shared service type organization, such as Human Resources, Training & Development, 

Information Technology, Finance, Quality Management, Health, Safety & Environmental Services, Competitive/Business  Intelligence and Planning, etc.


Update handheld systems and the mechanization of processes to serve its customers

 Nadin Company holds different licenses and certificates from Prestigious international companies 

to provide services and the establishment of international software deals.

 NADIN  CRM and customer engagement software include Sale, Marketing, Commerce and Service systems.

 gain and retain customers you need to exceed their expectations and deliver personalized service on their terms.

This system   provides the information you and your team require to engage customers when, where and how they want to be engaged. Drive results with quick and accurate answers to customer questions or concerns and develop loyalty-building strategies.

Focus on customers.
Make the most of every customer interaction with pertinent information and internal, customer-specific notes.

Connect faster.
Keep in touch with customers with integrated inbound and outbound phone communications, connecting sales teams directly to customer records.

Coordinate sales efforts.
Follow every interaction your business has with a customer even at multiple sites around the globe to ensure everyone is on the same page.

Build loyalty.
Drive resolution with personalized service based on full knowledge of previous interactions and keep your customers coming back.



Specialized Systems of NADIN:

Design and implementation of customized systems (Master Production Schedule/MPS)
Calculating the machine capacity and stops as well as production bottlenecks
Design and implementation of customized systems for material requirement planning
Computing reserve storage, optimum time and amount of order point etc.
Automatic registration of orders for business department
Design and implementation of production operation systems
Balance reports
Consumption control reports
Line feeding reports
Process control and wastes report (PPM etc.)
Production efficiency reports (machine, station, manpower)
Tracing the products and materials in production line
The possibility of using barcode and RFID in tracing of products


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